Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. For uploading receipts, you can earn entries towards the GRAND PRIZE - A trip for four (4) to the 2018 SEC Championship Game in Atlanta, GA. This trip includes:

- Coach-class airfare from a major airport near the winner's home to Atlanta.*
- Two (2) nights' accommodations at a hotel.
- Ground transportation to and from destination airport and hotel.
- Four (4) Championship Game Prime tickets.
- Four (4) Legends Dinner tickets.
- Four (4) Coaches Luncheon tickets.
- Four (4) Fanfare tickets.
- Four (4) Gameday Programs.
- Four (4) Transportation Shuttle Passes.
- Four (4) SEC Hospitality Center tickets.
- $500 Spending money.
- Travel agent services.

For entering UPC codes, you'll have the chance to instantly win prizes including:

- $100, $50, $25 and $10 SECstore.com gift cards.
- A coupon for a FREE box of Original Velveeta® Shells & Cheese.

*Travel restrictions, conditions, and limitations may apply. See the Official Rules for complete details including free method of entry.
Q. How many times can I enter the promotion?
A. You can enter via receipt upload up to ten (10) times OR by code entry one (1) time daily through October 31, 2018.

NO PURCHASE NECESSARY. Enter without making a purchase.
Q. How many prizes could I win?
A. There is a limit of one (1) instant win and one grand prize per person/email address/household.
Q. How do I play the instant win game?
A. Register or sign-in to the Velveeta SEC Instant Win & Sweepstakes. Once you're logged in, simply enter the UPC code from your participating Velveeta product in the form on the right side of the page.
Q. I won the instant win game, but never received an email with more details. What should I do?
A. To make sure you get emails, add customercare@m.helloworldmail.com to your address book. Fill out the form below to let us know you didn't receive your win email.
Q. How will I know if I'm the big sweepstakes winner?
A. The grand prize drawing will be held on or around November 1, 2018. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting https://www.liquidgoldsec.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
Q. I'm having trouble entering a code. What should I do?
A. Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces and use all lower case letters where applicable.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Q. Why can't I use my P.O. Box address to register or claim my prize?
A. Your home address allows us to identify your residence for eligibility purposes.

Still have a question? Please complete this form. Please note: a response may take up to three business days.

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